- Pre-ordered items are final sale. Please double-check to see that you selected the correct size.
- All pre-order exchange & refund requests must be made before the pre-order period ends.
- Customers are responsible for postage fees on exchange & refund requests made after fulfillment.
- International orders may incur separate fees for exchange & returns.
- Please ensure that the shipping address provided is accurate by verifying the address in your order confirmation email.
- The shop is not responsible for packages delivered to wrong or invalid address.
- The shop is not responsible for misplaced, lost, or stolen packages during transit. In all cases, shipping companies are accountable for all mail pieces handled through their delivery services.
- Filing a claim does not ensure that your carrier will provide partial or full compensation or reimbursement for your lost or stolen package.